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FAQ

1.What is the minimum order quantity?
No Minimum Order Quantity,only what you want to order are in stock,one pcs can ship for you.

2.How to place an available order?
If you are interested in some of our products or place an order from us,you can contact us by e-mail (sales@sweet-lovers.com). You just tell us the products item number ,size,colour and quantity for each item, then we will give you quotation and payment message for reference.

3.Do you offer drop-ship service?
We could offer drop-ship service under the condition of the Minimum Order Quantity. And we promise we will not divulge any information of buyer.

4.When will we get the feedback and how Quickly will I Get My Products? How Are Goods Shipped?
We will deliver the package to our forwrder right now after prepared. When we get the tracking number, we will inform you as soon as possible. We always deliver our package by EMS, DHL, UPS . Don't worry, shipping from China is cheaper and faster than you think!

5.What methods of payment are accepted?
We accept the paypal, and western union payment,bank transfer.

6.If I have my own design, do you offer OEM service and what is minimum quantity for OEM service?
Yes, OEM condition is welcomed and the minimum quantity depend on the items you order.

7.Has my order shipped?
When we send out our customer's order,We will send the Tracking number to our customer and then help them track their orders.

8.My order never arrived.
We will help you track your order status and you also can track your order. Be sure that all of the items in your order have shipped already. If your packages each show a status of "delivered," please contact customer service for assistance.

9.I need a copy of my receipt/invoice.
When we send out our customer's order,we will put along with a copy of invoice.
If you have any question, please do not hesitate to contact us. We are honor service for you.

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Sweet Lover Co.,Ltd
Tel: +86-010-67478316
  +86-010-57571718
Fax: +86-010-57571718
Cell: +86-13581817066
Email: sales@sweet-lovers.com
  amy@sweet-lovers.com
  anna@sweet-lovers.com
 
  sweet-loversskype
MSN:
Email sweet-lovers@live.cn
 
Yahoo: sweet_lovers@yahoo.cn